Not Just About Padlocks Privacy Policy

Effective Date: 10/12/2024

At Not Just About Padlocks (Dynamic Access Solutions Ltd.), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with GDPR and Data Protection Act 2018.

1. Who We Are

We are Not Just About Padlocks, part of Dynamic Access Solutions Ltd., located at Whisby Way, Lincoln, LN6 3LQ. If you have questions about this policy, contact us:

    • Address: Whisby Way, Lincoln, LN6 3LQ

2. What Data We Collect

We may collect the following personal data for billing, deliveries or marketing:

    • Names
    • Email addresses
    • Phone numbers
    • Postal Address
    • Invoice Address

We use Klarna, Clearpay, or PayPal to process payments. We do not store payment information.

We may also collect cookies and analytics data through tools such as Google Analytics, which may share data with Meta and LinkedIn.

3. How We Collect Data

We collect personal data through:

    • Online forms
    • Cookies (used for analytics and advertising purposes)

Our cookie banner, managed by Cookie Information, allows you to opt in or out of cookies anytime. Analytics/Marketing Cookies are not placed without your consent.

4. How We Use Your Data

Your data is used for the following purposes:

    • Processing orders
    • Providing customer support
    • Marketing and retargeting (e.g., through Google Ads)
    • Analytics to improve our services

5. Sharing Your Data

We only share your data with trusted third parties for specific purposes:

    • Payment Processing: Klarna, Clearpay, or PayPal
    • Analytics and Advertising: Google Analytics, Meta, and LinkedIn
    • Order Fulfilment: Delivery companies

These third parties are contractually required to handle your data securely.

6. How Long We Keep Your Data

We retain your data only as long as necessary for business purposes. This includes keeping it within server backups, which may retain information for several years. Once data is no longer needed, it is securely deleted.

7. How We Protect Your Data

We use secure servers with limited access, and all sensitive data is encrypted via our OrderWise system.

8. Your Rights

You have the right to:

    • Request access to the personal data we hold about you.
    • Request correction or deletion of your data.
    • Withdraw consent for marketing or other uses of your data.

Requests may be denied if outstanding debts remain unpaid.

To exercise your rights, contact us at [email protected] or 01522 716327.

Our website uses cookies for analytics and advertising. Cookies are only placed with your consent, and you can adjust your preferences anytime via our cookie banner.

9. Cookies and Tracking

Our website uses cookies for analytics and advertising. Cookies are only placed with your consent, and you can adjust your preferences anytime via our cookie banner.

10. Data Protection and GDPR Compliance

We comply fully with the UK GDPR and the Data Protection Act 2018. This means:

  • Lawful Basis for Processing: We process your data on lawful bases, including consent, contractual necessity, and legitimate interest.
  • Your Rights Under GDPR:
    • The right to access, correct, or delete your personal data.
    • The right to restrict or object to data processing.
    • The right to data portability.
    • The right to withdraw consent for processing at any time.
  • Data Security:
    • Personal data is stored securely on encrypted servers with restricted access.
    • Our systems are regularly reviewed to ensure compliance with data protection regulations.

If you believe we have not handled your data correctly or are in breach of GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be publicly accessible on our website.